Our technical staff has the primary responsibility to support the teaching mission of the SLC.  This means maintaining teaching computers and other equipment in good working order.

 Specifically:
 

Oversee the daily performance of the computer systems.
  

Verify the correct operation of our computers and detect errors.
  

Maintain records of daily data communication transactions, problems and remedial actions taken or inst_allation activities.
 

Install and perform minor repairs to hardware, software, or peripheral equipment.
  

Confer with staff, users, and man_agement to establish requirements for new systems or modifications.
 

On a time-available basis, our technical staff has a secondary responsibility to:
 

Set up equipment for volunteer use, perform or ensure proper installation of ca_bles, operating_ systems_or_appropriate_soft_ware._
  

Answer inquiries regarding computer soft_ware or hardware operation to resolve problems.
  

Confer with HAL-PC members and conduct computer diagnostics to investigate and resolve problems or to provide technical ass_istance and support.

In general, computer technical support activities require tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking, including:

Diagnosing, repairing and providing advice for:
  • Buying a PC
  • Booting
  • Formatting drives
  • Preventative measures
  • Internal connections
  • External connections
  • Peripheral Devices
  • Maintenance
  • Operating Systems
  • Application Software

Replacement of:
  • Memory
  • Motherboards
  • Hard Drives
  • CD Drives
  • Floppy Drives
  • Power Supplies
  • Cards
  • Jacks
  • Speakers
  • Fans
  • Monitors
  • Peripherals
 
If you have any of these skills or would just like to learn more about any aspect of computer diagnosis, repair and maintenance we can use your help.