• Configuration and file size limits
• Additional email addresses for your HALNet account
• Forwarding your HALNet e-mail
• Junk Mail/Spam FAQ
• When You Receive Email Not Addressed to Your Account
• Setting up your free e-mail account (HAL-PC members only!)
• Virus Warnings and Anti-Virus Web Sites
• Checking your Email Headers
• When You Receive Multiple Repeat Emails
• When Email Download Unexpectedly Terminates
• Microsoft Outlook Issues
• An Error Message Appears When You Try to Delete an E-mail Message in Outlook Express
• "Save password" setting not retained in Outlook or Outlook Express
• Installing MS Office 2007 changes Outlook spell checker language
• Plain text mode in Outlook Express in Windows XP SP2
• You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error message when you try to send or receive e-mail in Outlook or in Outlook Express
• You receive time-out error 0x8004210a or 0x800ccc19 when you view a POP3 e-mail account with antivirus software installed
• Error 0x80042108 Outlook is Unable to Connect to Your Incoming POP3 e-mail Server
• Error 0x800CCC0F when sending or receiving email. Usually caused by Antivirus software scanning email
• Error 0x800CCC7D when sending or receiving email.
• Error 0x800CCC78 when sending or receiving email.
• Error message "An unknown error has occurred" or "Messaging interface has caused an unknown error" when you try to read or to delete e-mail, or when you click "Send/Receive" in Outlook
• Outlook Express Error Codes
• Protecting Microsoft Outlook from Viruses
• If Outlook Express Will Not Open E-Mail Attachments
• Norton Antivirus Causes Outlook Express 6 to Stop Responding
• Outlook Express - "Authentication Required" or "Relaying Denied" Error
• Outlook 2002/2003 - "Authentication Required" or "Relaying Denied" Error

HALNet Advisory Emails: The HALNet staff sends an email to advise a HALNet user when a virus is being sent from the HALNet user's account. This is the beginning text of that advisory email:

Subject: HALNet Advisory - Possible virus infection on your computer.
HALNet Advisory - Possible virus infection on your computer.

This is a HALNet Advisory for your security.

It is possible that you have a virus, W32.Erkez.B@mm Also Known As: W32/Zafi-B. Please see the information below and check your computer.

Make sure your antivirus is up to date.

Thank you.

This text is followed by a series of links to available online tools for detecting and cleaning viruses. PLEASE NOTE: any legitimate email from the staff is identified as from the HALNet STAFF. If you receive an email from the 'hal-pc.org team', it is FAKE - delete it immediately.

User Support Page